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Recovering revenue without stripping debtors of their dignity.

Simplified Collection Process

Slide Debtor information loaded to system via manual capture or file import. Incomplete information - Automatically sent for trace Robocall to debtor - Successful call transferred to call centre Colmed SMS sent to debtor Colmed letter of demand sent to debtor Attorney instruction sms sent to debtor Attorney letter of demand Call centre agent assigned 1 No success - Credit Buereau listing Litigation per client instruction Simplified
Collection
Process
(no success - No commission)
1. Calls recorded to ensure good and fair communication with debtors. Agent’s efficiency monitored. Call rates and number of payments negotiated are monitored. Team leader notified by means of report if call centre agent is not meeting targets set on system.

When do you receive your money?

Our clients are paid once a month. Our collection period stretches from the 1st to the last day of the a month.

Payments recieved for this period are set off and paid over to our client via EFT.

A notification is sent to our client to inform them of the monthly pay over run that took place.

A payment schedule is made available online in .pdf for those whom whish to download a hard copy and .csv format for those whom whish to import it into their accounting system.
Colmed Debt Administration (Pty) Ltd. recovers outstanding and dubious accounts for clients in the medical and education sectors.

We go about recovering outstanding debt in a strategic and tactical way, employing technology to ensure optimal returns.
3 Industrie Street, Langebaan, 7357
P.O. Box 1125, Langebaan, 7357

Phone: +27 (0) 21 140 1200
Fax: 086 599 8218
WhatsApp: 072-801-1153
Email: info@colmeddebt.co.za
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